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Social Media Obstacles For Organizations
Over the course of six months Eval-Source has conducted research as to the obstacles organizations perceive to adopt social networking technology. This study examines overall results and is further...
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Interview with Mariusz Cieply, CEO of Livechat Software
We asked Mariusz Cieply, CEO of LiveChat Software, a few questions about his company and his view of the markets he serves. GETAPP: Can you briefly present your management team? CIEPLY: We are rather a...
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Interview with Shahab Kaviani, EVP Marketing & Product Marketing at HyperOffice
We asked Shahab Kaviani, EVP Marketing & Product Marketing at HyperOffice, a few questions about the company and his view of the markets they serve. GETAPP.COM: Who are you and what is your role in...
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Ten Best Twitter Apps for Small Businesses
It is not easy for a small company or a freelancer to make business sense out of Twitter! How to manage Tweets, know who to follow, build lists, have a single view of all the conversation that relate...
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NetAtlantic: Marketing your Business Through Emails
In the social media age, email marketing can be a great tool for businesses to connect with their customers. In the following article, we will review an email marketing product – Net Atlantic. We will...
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ActiveCampaign Helps Small Businesses Develop Compelling and Effective Email...
Email marketing is a relatively inexpensive and effective marketing tool for small businesses that are looking to both engage and find new customers. What many small business owners may not realize is...
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Assistly Review: Helping out with helpdesks
The other day I called up my bank for some business and was rerouted to a call center. After endless options, I was put on hold with classical music in the background. Initially, it was nice; after...
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An Alternative to Outlook? A Fast and Affordable Unified Communications...
Okay, here’s the deal. eM Client looks a lot like Microsoft Outlook and as an Outlook user, I wondered what this email application has that Outlook does not. I have been using Outlook my whole adult...
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How you can Benefit from a Cloud Emailing Platform – Review of Mailjet
Did you check your Inbox this morning? Chances are you have received at least some newsletters or daily deals emails in your Inbox. Most probably, these emails are personalized and offer attractive...
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15 Questions to Avoid Social Media Horror Stories
Many horror stories have arisen about people saying or writing inappropriate content in social media, leading to negative backlashes to their businesses. As a business, not only is it important to...
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16 Questions to Know if you Need a Content Management System
You are using collaboration tools to interact with clients and to increase the productivity of your employees. You have decided to take your company in the direction of social media: blog posts,...
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Why Small Businesses Need to Get Customer Obsessed
Having the customer in mind is not enough for small businesses to compete, they need to be customer-obsessed. So what does that mean? Many companies call themselves “customer-centric” and they want...
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A Virtual Call Center for Any Businesses: Review of simplyCT
In my previous avatar as a technical writer for a large multinational corporation, I often worked late. On such evenings, as I waited for the company cab to take me back home, crowds of...
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Review of Totango A Real-time Customer Engagement Platform for Online Businesses
Bringing customers into your small business or application is the easy part. Engaging them, understanding how they interact with your application, and crafting specific products and marketing...
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Schedule Branded and Timed Post To Facebook: A Review of Post Planner
Post Planner is a specialized application that allows you to customize social media posts on Facebook, add custom icons, and dictate which posts go where. Post Planner helps businesses with their...
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A Multi-Communication Call Center Solution For Small Businesses — Review of...
Customer Service call center software solutions in the cloud have proliferated in the past few years offering small to mid-sized businesses the opportunity to help their customers in many different...
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Twilio Review – Disrupt Your Business Communication Suite with a...
With its high costs and complex infrastructure, telephony is an industry that has been ripe for disruption for some time now. The process has already started with technologies like voice over IP. But...
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PostScan Mail Review — Manage your Post Mail as Email
How many times have you wished your postal mail was as easy to manage as your electronic mail? If you’re anything like me, it’s a wish you’ve made on more than one occasion. Email is simple to deal...
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